Shipping Policy

Thank you for shopping with PeakWelnessLab. We are committed to delivering your orders safely and on time.

1. Order Processing

• Orders are usually processed within 1–3 business days after confirmation.

• Orders placed on weekends or public holidays may be processed on the next business day.

• You will receive an order confirmation and shipping update once your order has been dispatched.

2. Shipping Time

Estimated delivery timelines:

• Metro Cities: 3–7 business days

• Other Locations: 5–10 business days

• Remote Areas: Delivery may take additional time depending on courier availability

Please note that delivery timelines are estimates and may vary due to weather conditions, courier delays, or other unforeseen circumstances.

3. Shipping Charges

• Shipping charges, if applicable, will be displayed during checkout.

• Free shipping offers may be available on selected orders or promotional campaigns.

4. Order Tracking

Once your order is shipped, tracking details will be shared via email, SMS, or WhatsApp so you can monitor your shipment status.

5. Delivery Issues

If your package is delayed, lost, or arrives damaged, please contact us within 48 hours of delivery.

We will coordinate with the courier partner to resolve the issue as quickly as possible.

6. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

PeakWelnessLab is not responsible for delays or failed deliveries caused by incorrect addresses or contact information provided by the customer.

7. International Shipping

Currently, we may or may not offer international shipping depending on product availability and destination.

For international shipping inquiries, please contact our support team before placing an order.

8. Contact Us

For shipping-related questions or support, contact us at:

Email: support@peakwellnesslab.online

Effective Date: June 1, 2026